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Category » Technical Support
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Advice
As a company policy, we do not provide direction or advice on the design and installation of private audio systems and listening environments. We recommend you contact your local audio dealer to assist you with your audio system.
Recommendations - Cables, Power Line Conditioner, or Other Equipment
Various accessories such as power cords, interconnects, power conditioners, and even more so major components such as speakers, as well as analog or digital front ends, often have a significant effect on the sound of a music reproduction system. Unfortunately, the sonic effect of such products i ...
Obtaining Repair Service
Please complete our Technical Services Request Form JRDG factory will review it for completeness and return an e-mail to you with an Return Authorization number (please allow up to five (5) business days for a return e-mail) Prepare your unit(s) for shipment according to the JRDG Checklist for ...
Technical Service Request Form
Selecting this link Technical Service Request Form will take you to our service request form.
Service Contact Information
You may contact Jeff Rowland Design Group Service department for all your service related questions and/or requests by completing our Technical Services Request Form.
Shipping
See attached document or click on this link "Checklist for Safe Packaging" for our recommendations while preparing your unit(s) for shipment to Jeff Rowland Design Group