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Category » Warranty Servicerss button

There were 6 articles found in this category:

  1. questionWarranty Overview
    Jeff Rowland Design Group, Inc. warrants the materials, workmanship, and proper functioning of this product for a period of five years from the date of purchase as long as the product was operated in accordance with its operating manual, the products were not altered or improperly serviced or p ...
  2. questionObtaining Repair Service
    Please complete our Technical Services Request Form JRDG factory will review it for completeness and return an e-mail to you with an Return Authorization number (please allow up to five (5) business days for a return e-mail) Prepare your unit(s) for shipment according to the JRDG Checklist for ...
  3. questionTechnical Service Request Form
    Selecting this link Technical Service Request Form will take you to our service request form.
  4. questionService Contact Information
    You may contact Jeff Rowland Design Group Service department for all your service related questions and/or requests by completing our Technical Services Request Form.
  5. questionAre Jeff Rowland Design Group product warranties transferable?
    NO, Jeff Rowland Design Group warranty is extended to the original purchaser only and is NOT transferable to any secondary or other purchaser.
  6. questionWarranty Card
    Warranty Card (PDF) attached below.